Troubleshooting

Common issues and how to resolve them quickly.

Daemon shows offline

Confirm the daemon process is running with `statica daemon status`. If it is up but the server says offline, check that STATICA_BACKEND_URL matches the workspace URL and that the daemon token has not been revoked.

Agent stuck in_progress

Open the run on the issue timeline and check the live log. If the runtime is unreachable, restart it with `statica daemon restart`. The in-flight task is preserved.

Webhook is not firing

Check Settings → Webhooks → Recent deliveries. Failed deliveries show the response code and retry schedule.